Beautiful Restaurant and Fabulous Staff Three very friendly and polite ladies at hotel reception greeted my wife and I with genuine warmth and polite conversation. Everything we needed to know was thoroughly explained at check-in. A great start !

Before... Read more heading up to our room, we ventured into the dining room and bar areas and were approached by Michael the F&B Manager who showed us round and explained everything. Like his reception colleagues, it was immediately apparent to us that he was a professional and extremely courteous gentleman with an endearing and personable manner who left us feeling that we were the most important residents in the hotel ... an extremely nice touch not often seen in so many other hotels ! Thanks Michael 🙂

Breakfast the following morning maintained the great standard. We were met by a chap at the restaurant who explained everything to us with great enthusiasm like he was doing it for the first time and showed us to our table. The food was fresh and produce was to the highest of standards and once again everything was spotless. Waiting staff who met us offered a friendly "Good morning" and did so with the broadest of smiles. Once again Michael came over to our table and asked us if everything was in order and remained for another friendly chat ... again a very nice touch !

Check-out was seamless, quick and professional and we weren't surprised.

This restaurant and hotel have been designed in a modern contemporary style whilst maintaining a warmth and soul. Nice as it is and yes it's super nice, for us it was the outstanding quality of its staff that made our stay no enjoyable and memorable. They have been professionally trained, appear to enjoy doing their jobs and go out of their way to make residents and visitors feel welcome and at home in this home from home.

Very well done Novelli at City Keys and AC Hotel Belfast and we look forward to seeing you again soon ! Read less

  Wonderful We had dinner here on Saturday night. Food was fantastic everyone of us enjoyed our meals. Very relaxed atmosphere. Staff were all great especially the lovely Stefania who was extremely helpful with her recommendations for... Read more desert and one of us ordered the cheese board which she picked the cheese and wine for. Read less

  Fantastic I was there yesterday on 24. April 2018. The best pit pork in my life. very friendly Service. Has potential for a Michelin Star.

  Sisters night out. Had meal with my two sisters 8th may. Just had to put into words how good the food was. Absolutely superb. Special mention to Aiden,our waiter for the night.His knowledge of the food and especially... Read more wine was very impressive. He made us feel very comfortable and sense of humour was very welcome. Can't wait to return. Read less

  Perfect in every way ? Had lunch at Novelli earlier today. We sat outside as the sunshine was glorious. I simply can not fault the experience from start to finish. We were greeted and served by Jason who is a... Read more credit to the hotel, his manner and welcome made our lunch all the more enjoyable. The food was delicious and beautifully presented and the view was simply stunning. I am already looking forward to a return visit. Read less

  2 Night Stay Comfortable stay in the hotel with very pleasant staff (especially Billy), and brilliant Eggs Benedict! Short walk to the Cathedral Quarter.

  Spoilt for choice Got a nice surprise for fathers day when the family treated me to lunch at the new restaurant at Novelli at City Quays.

We arrived slightly early for our lunch to be greeted by very polite... Read more and friendly staff and we were made to feel very welcome and nothing was to much trouble.

To start with there was a magnificent selection of tapas which had everything from serrano ham, Greek salads and a wide selection of breads and tapanade.

For the mains my wife had sugar pit pork, the younger adults had the rotisserie chicken while I had lamb rump with sea salt and dulce butter, needless to say I had a taste of the other meats also. The lamb would be by best cooked lamb dish I have ever had, the chicken was better than mums Sunday roast and the pork was fantastic too.

We finished with a selection of the desserts which again proved to be everybit as good as they looked.

I thoroughly enjoyed the day and will look forward to seeing you again soon the only problem is I'm spoilt for choice so I maybe need to return a few times to enjoy all the menu options. Read less

  Breakfast with Billy! I've had breakfast here with work for 4 mornings now and since the very first day the service has been great. Billy has looked after us and kept the place remarkably tidy and is exceptionally... Read more efficient with attending to guests as they arrive. Each morning he would ask me where I would like to sit and have my coffee poured and on the table before I even got there. Total gent. Read less

  LUNCH Went for lunch today my 2nd visit to Novelli at City Quays I was not disappointed with the food still on high standards. Mairead who served our table was very pleasant and inventive. Plus all... Read more the staff we met were very friendly. We will be back again. Read less